Watching the game, stopped working - Sport Scope Live

Game Paused Message:

The team has stopped the broadcast temporarily. This is usually for half-time or some other break. Refresh your browser periodically and it should start up soon.

Screen Froze/Spinning Circle/Black Screen:

The web browser may have encountered an error processing the stream. Refresh your browser to re-establish the connection.

Refreshed my Browser, asks me to purchase another ticket:

At the top of the purchase window, click "REDEEM CODE" and enter your ticket code. Remember, the email may be in your spam folder. 

Ticket Code Invalid:

Email Sport Scope Live Support at live@sportscope.com and we'll work on getting you a new code. If you want to purchase a second ticket to get back into the stream right away, we can refund your first ticket purchase. 

Nothing is working, HELP!

Email Sport Scope Live Support at live@sportscope.com