This issue applies to a 2 or more angle Smart Camera and/or EDGE Replay systems.
If you're trying to upload your game clips to Hudl, Qwikcut, or some other service and during the upload you only see one folder for one angle then follow the instructions below to solve:
Step 1: Check the Game to Make Sure it has Both Angles
On your iPad, open up the game you are trying to upload and verify that both angles are present:
If only one angle shows: STOP HERE. This means you created and recorded the game with only one angle attached to the game. You will not have clips for that angle.
If both angles show: Proceed to the next step.
Step 2: Go to the Cameras Page and Look at the Names of Your Camera Angles
If both of your angles say "endzone" then this means you have encountered a small bug where your pressbox angle got automatically named to endzone. This is why you only have one folder after Sharing the game.
Step 3: Determine which Angle is Actually Pressbox
If you have a Smart Camera, identify the "endzone" angle that has all the endzone specific settings as shown below:
If you do not have a Smart Camera then there will be no way to identify which angle is actually pressbox unless you connect the system and turn on the Livestream feature to see which one is which.
However, you may also guess which one is pressbox now and if the guess is incorrect you can easily change the name of your shared folders and the name on the Cameras page afterward.
Step 4: Rename Pressbox Back to the Correct Name (System Does NOT Need to be Connected to Rename)
If you have identified which camera angle is actually pressbox tap on it so there is a white box over that angle. Then tap into the name box on the right as shown below:
- The iPad keyboard should appear. Delete the name endzone and type in "pressbox" (or whatever name you desire for this angle).
- Use the collapse button to collapse the keyboard. Then tap the "Save" button in the bottom right several times (the Save button will not respond to your taps but it should work).
If the name is not changing, make sure your iPad is connected to a WiFi network. It can be any WiFi network, it does not need to be the the Sport Scope WiFi network.
Step 5: Share the Game Again and Complete the Upload
Once the names of the angles have been fixed, go to the Games page again and re-attempt Sharing your game for the upload.
- You will replace the previous Game folder from earlier.
- You should now have two folders for both angles with the clips in each folder
Still having issues?
Call Sport Scope Support at 509-204-3270 for further guidance.
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