Check 1: Check the Router Power:
For the Smart/EDGE system check the power connection to the Pressbox Router
OR for the Wireless Camera the single router that you have (labeled with your password)
If not getting power, you may have a faulty router, faulty power cord, or the power source is the problem.
If using the following type of battery, ensure that it is powered on:
If you have this type of battery, make sure it is on 20v. (You must disconnect all cords from battery in order to change the voltage)
If you have confirmed that the router is getting powered, move on to the next step.
Rare iPad glitches can often be solved by restarting the iPad.
Do this by pressing and holding the power button on the corner of the iPad until a prompt appears on the screen. Swipe the lock to turn the iPad off, then after a few seconds press and hold the power button again to start the iPad.
Check 2. Check the Antenna Connection:
For newer networks, the antenna that gives you your WiFi network is the iPad antenna with the two "bunny ears."
For older networks or the Wireless Endzone Camera, the antenna that gives you your WiFi will either be labeled "Pressbox" or will be the only antenna you have.
Verify that the POE and Link lights are on for your antenna connection(s) on the router.
If you do not have the relevant lights, then we need to check the Ethernet connection from the router to the antenna. As seen below, you can slide off the panels on the antennas to check the ethernet cable connections. If connections look good, test with another ethernet cable.
If a different Ethernet cable solves problem then STOP HERE. We know the original Ethernet cable was the problem and you can purchase a replacement CAT5 Ethernet cable online or in many retail stores (ex. Walmart, Best Buy, etc.)
If different cable does not solve problem call Sport Scope Support: 509-204-3270.